In light of the recent pandemic and the fact that companies are only just beginning to open up, we know that this is going to feel strange and that our customers are going to have a number of questions about visiting 4 kingdoms. We have put together some information to hopefully answer those questions for you. We would like to take this time to reassure you that the safety of our team our customers and our animals is of upmost importance to us.
How to book tickets?
You will need to book tickets before you arrive.
Due to the current guideline we must carefully plan the number of people we have onsite to ensure the safety of all and so in order to manage our numbers we must insist you book in advance online on our website.
MEMBERS you will also need to book on line although there will be no additional charge.
Are the tickets I booked before lockdown still valid?
If you have pre-booked tickets for any date during the time we were locked down we will honour these tickets until the 4th November 2021.
Do you accept cash payments?
Not at this time, no payments can be taken at the entrance.
How has the lockdown affected my annual pass?
If you have an annual pass we will add 4 months to the end of your pass ensuring that you have not lost out on any chances to come and have a wonderful day out.
What will be open?
- We will have all of our outdoor attractions open weather permitting.
- Our animal barn will be open but without animal handling at this time however we will be having some animal demonstrations with social distancing measures in place.
- Our food barn will be open however may look different as we have had to move many of the tables to allow for social distancing.
- Unfortunately our indoor play areas must remain closed due to the government guidance at this time.
Have additional safety measures been put in place?
Yes, we have completed the following to ensure the safety of our customers our team and our animals.
- Full training has been given to all staff on covid 19, social distancing and the new cleaning regime.
- Risk assessments have been updated to included covid 19 throughout the park
- A new cleaning regime has been put in place with an emphasis on touch points and toilets
- Certain areas remain closed for the time being
- The number of toilets has been increased
- Screens have been added to till points
- One-way-systems have been added where necessary around the park
- Signage, social distancing reminders and guidance have been added throughout the park
- Sanitising stations have been added throughout the park
- Hand washing facilities are already throughout the park
- PPE has been provided for all staff that choose to wear them.
